What does CCMP emphasize about leadership during change?

• A. Leaders must be invisible to reduce resistance
• B. Leaders must delegate all responsibilities to subordinates
• C. Leaders must be visible and actively support the change process
• D. Leaders should only intervene when issues arise

Answer: (C)

CCMP emphasizes that leaders must be visible and actively support the change process because their involvement is crucial for fostering a positive environment during periods of transformation. Active leadership visibility helps to build trust and credibility among team members, which can mitigate uncertainty and resistance that often accompany change initiatives. When leaders are present, they can communicate the vision and rationale behind the change clearly, answer questions, and address concerns in real time. This engagement also empowers employees by demonstrating that leadership is committed to the change, thus encouraging participation and collaboration throughout the process.

The presence of leaders during change initiatives can also help to model desired behaviors, demonstrating adaptability and resilience. This visibility serves as a form of reassurance for team members, validating their feelings and encouraging them to embrace the change rather than resist it.